This pug-in works along with the Ticket Desk package

System need to handle incoming e-mail sent to a certain address and process the messages in a way that suits the application needs. You can connect to an email inbox using this system and read ticket related emails and store in this system.

Plugin Price:
FREE

What is Email Synchronization?

System supports syncing the inbox of your email. This means Ticket related email can be checked from any computer at any time, and folders and message status are synchronized. This allows all your mails to be perfectly synchronized when usually read emails from different computers or devices.

  • Organization

    It allows you to organize your emails with the system. This is done whenever an email comes in and the system finds a match.

  • Synchronization

    System helps solve the issue of multiple devices being kept in sync as all the mail is stored on the server and the mail is synced between the various devices you have.

  • Discussion Thread

    There is an easy and convenient way of communicating directly in the ticketing system. If you have a question from us or you want to update or compliment your ticket - open it and type your text in the Comment field.

Simultaneous Access

If  you’re going to access your email from different locations or if your messages are managed by multiple users.

Tracking

View all your conversations at one place for efficient tracking.

Settings

  • Add Your Email Hostname

  • Add Your Email Username

  • Add Your Email Password

Settings

You can connect to an email inbox using This system. First, you need to open connection to a mailbox using this system .

Ticket View

We can easily access it from email server and display on the view page. There is an easy and convenient way of communication take place in view page.

View Ticket

The ability to automatically  read tickets related emails and display to the appropriate staff. Also  send responses to customers when they submit a request and when the ticket closes

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